Q: Does wireless charger work for the iPhone X, fast charging?
A: Seneo wireless charger works with iPhone X, but not for fast charging, ONLY standard charging at present and 5V 2A adapter is needed for charging.
Q: What kind of adapter can I use for iPhone X, iPhone 8 Plus and iPhone 8?
A: 5V 2A adapter is needed.
Q: What kind of adapter can I use for Samsung Galaxy Note 8, S8, S8 Plus, S7, S7 Edge, S6 Edge Plus, Note 5?
A: 9V 2A (QC2.0/3.0) adapter needed.
Q: Is Seneo wireless charging faster than wired charging?
A: Seneo fast wireless charging is faster than standard wireless charging, not wired charging; BECAUSE WIRELESS CHARGING PROTECTS YOUR DEVICES CHARGING PORT AND PROLONG BATTERY’S LIFE.
Q: How can I do if qi wireless charger quit working after several use?
A: Choose SENEO and you get a 45 days money back & LIFETIME warranty. Feel free to contact us.
Q: Why my phone charges intermittently or discontinued?
A: Charging with phone case on/Do not site the phone on the center port of the wireless charger may cause.
Q: What kinds of phone cases is wireless charger supported?
A: Works with most kinds of cases like Rubber Case, Ultra Hybrid Case, Plastic/ TPU /PC Case, Liquid Crystal /PP Case; MUST be within 4mm thin;
Do NOT support: OTTERBOX CASE, WALLET PHONE CASE, CREDIT CARD CASE OR ANY OTHER CASES WITH METAL OR MAGNETIC will influence the charging speed or even result in charging intermittently or discontinued.
Q: Why wireless charger charges my phone in a slow way?
A: Charging with phone case on / Connect with low voltage device (like PC USB port or 5V 1A AC adapter) / Not use the micro USB cable it come with—-All these may lower the wireless charging speed.
Q: Why my phone gets really hot during wireless charging?
A: Charging with phone case on may cause a heating problem.
- 【WHAT YOU GET FROM SENEO】1 x SENEO fast wireless charger stand; 1 x Micro USB cable (NO AC ADAPTER); 1 x User Manual ; 1 x LIFETIME Manufacturer Warranty; Feel free to contact us if any issue occurs, we will get back to you ASAP
- 【FAST WIRELESS CHARGER MODES】 ONLY supports Samsung Galaxy Note 8, S8, S8 Plus, S7, S7 Edge, S6 Edge Plus, Note 5 (QC2.0/3.0 adapter needed).【STANDARD WIRELESS CHARGER MODES】Works with iPhone X, iPhone 8 Plus, iPhone 8 (5V 2A adapter needed)and most qi-enabled devices like LG V30, LG G6, S6,S6 Edge, etc. PLEASE NOTE THAT WIRELESS CHARGING IS SUPPOSED TO BE SLOWER THAN REGULAR WIRED CHARGING AS IT PROTECTS YOUR DEVICES CHARGING PORT AND PROLONG BATTERY’S LIFE
- 【LED INDICATOR】Seneo wireless charging pad will turn into blue for 2 seconds when it connects to the power, and will be green and stay when wireless charger starts to charge the phone; For iPhone X, iPhone 8 Plus and iPhone 8, qi wireless charger will keep on green light and always in charging status even if phone is fully charged; The blue light will flash all the time and stop charging if there is foreign body, like magnetic pad, metal case and phone not compatible with, etc
- 【COME WITH 3FT MICRO USB CABLE, NO AC ADAPTER】Seneo wireless charger will charge 1.4 times faster than STANDARD wireless charger stand with fast MICRO USB cable and QC 2.0 or 3.0 adapter (NOT INCLUDED); PLEASE NOTE THAT CHARGING WITH PHONE CASE (ESPECIALLY THICKER ONE) ON MAY INFLUENCE THE CHARGING SPEED OR EVEN RESULT IN CHARGING INTERMITTENTLY OR DISCONTINUED
- 【VERTICALLY & HORIZONTALLY CHARGING】Easily answer emails, text messages, receive calls and whatever else you might need to do at office while your phone is charging on wireless charging pad stand; For 5.5 inches or bigger screen phones, please put your phone horizontally for better charging